I was so impressed with the excellent customer service provided by Guaranteed Quality Restoration, Inc.. I was going through some remodeling and my contractor had disconnected my A/C unit. I was without a running A/C unit from winter through July. After many pleas to my contractor to connect my A/C system as I had medical issues being subjected to extreme heat, I still had no running A/C unit. It was now July 2014. I had no choice but to hire a air conditioning company to connect my A/C condenser unit. Many A/C companies could not provide service to me right away due to their heavy summer workload. However Guaranteed Quality as busy as they were was empathetic to my needs and I had my A/C up and running within a couple days from my initial contact with Guaranteed Quality. Jake, Guaranteed Quality’s A/C technician has shown exemplary skills and expertise in his field. He was able to install dampers to balance the air flow throughout my house as I had a problem with some rooms being cold and other rooms not getting enough ventilation/circulation. Jake did an awesome job professional and pleasant. Donnie, Anthony and Larry had been just great. They were all superb with a great clean up job too. Dave and Martin in scheduling did a wonder job coordinating the work being done at my home. I highly recommend Guaranteed Quality Restoration, Inc. as from my experience they exemplify and live up to their company’s name “Guaranteed Quality”. But more so they are about their customers.
~ Maria A., Colton, CA
Reggie was very kind and explained everything clearly. He did a great job. Reggie was neat, clean and professional. We greatly appreciate the work done by Reggie @ Guaranteed Quality. Mitsuo, A very satisfied customer in Mountain View May 2015 Guaranteed Quality Supervisor, Donny Washbrook, came out today. OMG he was great! I trusted him right away. He was confident and made me feel very secure. Donny answered all my questions and went beyond what I could have expected. GQ did a great job!
~ Hannah, Marina Del Rey
My wife called GQ Heating and Air in Costa Mesa for our AC Repair because they’re local. They were quick to respond and before we knew it, we did not have that sinking feeling thinking “who can fix my AC” on a weekend – Thank You GQ!
~Richard Salazar Jr. II, Costa Mesa
Techs were very knowledgeable, the work was quick and economical. Anthony and Larry explained how to operate the system. They answered all my questions. ~ Marilyn Humphries, San Bernardino
Raul, Anthony and Larry were courteous, professional and punctual. The install crew was neat, clean and the quality of the work was great! ~Arnold Stanly, Cerritos
Dan was great! He came and serviced my air conditioning and I was very impressed with his service and professionalism. Thank you Guaranteed Quality. ~ Tanya Heaton, La Palma
Everyone on the job was very efficient, everything was taken care of as expected. Dave, Eric, Anthony & Larry did a great job. Anthony & Larry reviewed everything, made sure everything was clean and running properly. Great Job! ~ Keith Gottlieb, Foothill Ranch
Sam did an excellent job. He was courteous and informative. Great Guy! Thank you. ~ Bill Goetz, Upland
Sam & Brandon are working so hard. Thank you so much! Very happy. ~L. Esslinger, San Jacinto
David provided very good service. He was prompt, courteous and efficient. Thank you. Jim Sesma, Monterey Park February 2015 I was exceptionally pleased with your technician, Paul C out of GQ’s Costa Mesa office. I was impressed with his work ethic and personal integrity. He was very efficient, knowledgeable of our equipment and very much a professional. I would highly recommend your company directly due to my experience with Paul C. Thank you. ~Stephen Poe
David & Dan were very good technicians. Everything was explained specifically. They were kind, understanding, very polite and patient. Anna Giles February 2015, Moreno Valley, CA Very pleased with Eric and Sam or their thoroughness and honesty in servicing my equipment. They were great! There are so many companies that want to sell you everything. This company was not like that. They were very clean in my home. Physical appearances were top notch. Great uniforms! Very professional. I will recommend them to all my friends. ~ Sonia Kolesar , Murrieta, CA
David arrived early and was very helpful, explained everything in detail and answered all my questions. David was really nice ~ Great Job! ~ Heather Smith , Lake Elsinore, CA
I would like to thank Guaranteed Quality for their professional service. Larry & Anthony were nice to be around. They treated my home as if it were their own. They did a great job and cleaned up better than it was when they started. Thank you again. I would be happy to refer customers to Guaranteed Quality. ~ Cleo Whitley , Long Beach, CA
Very professional, courteous & friendly. Your technicians Larry & Anthony answered all our questions. Instructions provided were excellent. Professional Team! Entire process was easy. Would highly recommend GQ again. ~ M. Abelar , Perris, CA
Our technician, Reggie did a great job! Reggie was friendly. I really liked the way he expressed himself to my family. When I contacted GQ originally everyone was professional and detail oriented. Overall Reggie did a Great Job. ~ Maria Sanchez , San Jose, CA
David and Sean were my reps when they came out today. First, started off on time and they were very professional. Very pleasant and nice to work with “a breath of fresh air”. I would like to make a special request for service in the future by both David and Sean. On a scale of 1 to 10 they are a 10 plus. Both worked harmonious together. ~ Charles & Barbara Nettle , Chino, CA
We suffered for weeks with our air conditioner. We live in a very hot valley, near Rialto. The company I had come out charged me to fix the air conditioner but it was never cold. Never worked right. Guaranteed Quality Heating and Air found the problem right away and we are comfortable for the first time in weeks. Thank you for helping us with good quality service. ~ Lena C. (San Bernardino)
My mom had been suffering with a terrible air conditioner for many years. When my sister and I went for a recent visit, we were saddened that the a/c was barely working.We called GQ and they were not only fast, but very reasonable. They didn’t try to sell my mom anything she didn’t need and they took such good care of her we couldn’t wait to tell the world what a great service they offer. THANK YOU GQ ! Cole T. (Newport Beach) They came out for our AC Repair at our home in Irvine … gave us a price. Didn’t try to upsell us. We loved the service and the PRICE. THANK YOU … finally, a contractor you can trust. Marianne T. (Irvine) We were very pleased with the work performed. They were on time, professional, and worked very efficiently. Most importantly, the bad odor coming from the vents is gone after your crew cleaned my air ducts. ~ Mrs. A.(Laguna Hills)